Ender Chat and AI Assistant Terms
Last updated: August 26, 2026
Effective: August 26, 2026
These Chat and AI Assistant Terms (the “Chat Terms”) govern conversational messaging and AI assistant features made available by Asteroid Property Management, Inc. d/b/a Ender (“Ender”, “we”, “us”, or “our”), whether operated for Ender itself or on behalf of Ender’s customers, including property owners, property managers, and other clients (each, a “Customer”). The “Chat Services” include website and portal chat, SMS/MMS text messaging, email correspondence, voice interactions, and other conversational channels, including channels available without an account.
By using the Chat Services, registering for an account, affirmatively opting in to text messages or other communications when prompted, submitting a form that references these Chat Terms, or sending or continuing a text, email, or chat correspondence with the Chat Services after receiving notice of these Chat Terms, you agree to these Chat Terms, the Ender Terms of Service, and the Ender Privacy Policy, each of which is incorporated by reference. If you do not agree, do not use the Chat Services. If there is a direct conflict between these Chat Terms and the Terms of Service, these Chat Terms control solely with respect to the Chat Services, except as provided in Section 11 (U.S. Government End Users).
1. AI Disclosure
The Chat Services may be powered in whole or in part by automated artificial intelligence systems. Messages you receive by chat, text, email, or phone may be generated by an AI assistant and not by a human. The AI assistant identifies itself at the start of a conversation, and responses are generated automatically and may be incomplete, inaccurate, or outdated.
2. Informational Only; No Advice; No Binding Commitments
Chat Services outputs are provided for general informational purposes only. They do not constitute legal, financial, tax, accounting, fair housing, leasing, or other professional advice. Any statements made through the Chat Services regarding pricing, rent, fees, concessions, availability, unit features, application status, eligibility, or lease terms are informational only, are not offers, and are not binding on Ender or on any Customer. Only a written agreement executed by the applicable party creates binding obligations. The AI assistant has no authority to modify any agreement, waive any fee or requirement, approve or deny any application, or make commitments on behalf of Ender or any Customer. You should verify any information material to your decisions directly with the applicable property manager or with Ender in writing before relying on it.
3. Communications on Behalf of Customers; Responsibility; Third-Party Beneficiaries
Ender facilitates the provision of the Chat Services. The Chat Services may send and receive communications on behalf of Customers, and a Customer (for example, the property manager for a property you inquire about) is the principal for communications sent on its behalf. Customers have exclusive responsibility for their property information, pricing, eligibility and screening criteria, and all leasing and application decisions, including the acceptance or rejection of any application.
Each Customer on whose behalf a communication is sent or received through the Chat Services is an express intended third-party beneficiary of Section 2 (Informational Only; No Advice; No Binding Commitments), Section 9 (Disclaimers; Limitation of Liability), and Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) of these Chat Terms, and is entitled to enforce those Sections directly. To the fullest extent permitted by law, any dispute arising out of or relating to the Chat Services or these Chat Terms, whether asserted against Ender or against a Customer in connection with communications sent through the Chat Services, is subject to Section 10.
4. Text Message and Email Terms
Text messages. If you provide a telephone number to the Chat Services and opt in to text messages when prompted (including by replying “Y” or “YES” to an opt-in prompt, submitting a form, or another enrollment method we specify), you expressly agree that Ender and Customers on whose behalf the Chat Services operate may contact you at that number with informational and service messages relating to your inquiry, tours, applications, or tenancy, including via text message and automated telephone technology. Marketing or promotional text messages are sent only with your prior express written consent, and consent to receive marketing messages is not a condition of any purchase, application, or tenancy. Message and data rates may apply, and message frequency varies based on your activity. You represent and warrant that you are the authorized subscriber or customary user of any telephone number you provide, and you agree to notify us promptly if you release or transfer that number.
Opting out and help. Reply “STOP” to any text message to opt out; we may send a single message confirming your opt-out. Reply “START,” “YES,” or “UNSTOP” to opt back in. Reply “HELP” for help, or contact support@ender.com +1 (737) 232-9168. Certain transactional or account-related messages may continue as needed to respond to your inquiries or maintain the Service, as described in the Terms of Service. Mobile carriers are not liable for delayed or undelivered messages.
Email. You may unsubscribe from marketing emails using the link provided in those emails. Transactional and account-related emails may continue as needed to respond to your inquiries.
5. Acceptable Use
You will not use the Chat Services to: (a) violate any law, regulation, or third-party right; (b) submit unlawful, harassing, discriminatory, defamatory, or misleading content; (c) attempt to probe, disable, overload, or circumvent safety, security, or rate-limiting controls; (d) attempt to extract training data, prompts, or system instructions, or to reverse engineer the Chat Services; (e) scrape or harvest data; or (f) impersonate any person or entity. Do not submit sensitive personal information through the Chat Services, including Social Security numbers, full payment card numbers, government identifiers, or health information.
6. Fair Housing Commitment
Ender is committed to compliance with the Fair Housing Act and applicable state and local fair housing laws. The Chat Services are designed to provide information without regard to race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by applicable law, and we maintain policies designed to prevent discriminatory or harmful content in Chat Services outputs. If you believe any output is inconsistent with this commitment, contact support@ender.com.
7. Privacy
Chat transcripts, text messages, emails, call recordings where enabled, related metadata, and information you submit through the Chat Services are collected and processed as described in the Ender Privacy Policy, including its provisions on usage and interaction data, analytics, and AI training on de-identified data.
8. Human Assistance
You may request a human at any time in any channel, or contact us at support@ender.com +1 (737) 232-9168.
9. Disclaimers; Limitation of Liability
THE CHAT SERVICES AND ALL OUTPUTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND. THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN SECTIONS 12 AND 13 OF THE ENDER TERMS OF SERVICE APPLY TO THE CHAT SERVICES, ARE INCORPORATED INTO THESE CHAT TERMS, AND EXTEND TO EACH CUSTOMER AS PROVIDED IN SECTION 3. WITHOUT LIMITING THE FOREGOING, YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND SUITABILITY OF ANY OUTPUT BEFORE RELYING ON IT.
10. Dispute Resolution; Arbitration; Class Action Waiver
Section 15 of the Ender Terms of Service (Governing Law; Dispute Resolution; Arbitration; Class Action Waiver), including the binding individual arbitration provision, the class action and jury trial waiver, and the 30-day right to opt out, applies to any dispute arising out of or relating to the Chat Services or these Chat Terms and is incorporated into these Chat Terms. As provided in Section 3, this Section extends to disputes asserted against Customers in connection with communications sent through the Chat Services, to the fullest extent permitted by law.
11. U.S. Government End Users
These Chat Terms are supplemental terms incorporated into the Ender Terms of Service. When the end user is an agency or instrumentality of the U.S. Government, Section 20 (U.S. Government End Users) of the Terms of Service applies to these Chat Terms and controls over any conflicting provision of these Chat Terms, including Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) and Section 12 (Changes).
12. Changes
We may update these Chat Terms from time to time. If we make material changes, we will provide notice and update the “Last updated” date. The revised Chat Terms become effective on the date stated in the notice. Your continued use of the Chat Services after the effective date constitutes acceptance. If you do not agree, you must stop using the Chat Services.
13. Contact
Asteroid Property Management, Inc. d/b/a Ender
Attn: Legal
816 Congress Ave, Suite 700, Austin, TX 78701
Website: https://ender.com
Email: support@ender.com
Phone: +1 (737) 232-9168
Ender Chat and AI Assistant Terms
Last updated: August 26, 2026
Effective: August 26, 2026
These Chat and AI Assistant Terms (the “Chat Terms”) govern conversational messaging and AI assistant features made available by Asteroid Property Management, Inc. d/b/a Ender (“Ender”, “we”, “us”, or “our”), whether operated for Ender itself or on behalf of Ender’s customers, including property owners, property managers, and other clients (each, a “Customer”). The “Chat Services” include website and portal chat, SMS/MMS text messaging, email correspondence, voice interactions, and other conversational channels, including channels available without an account.
By using the Chat Services, registering for an account, affirmatively opting in to text messages or other communications when prompted, submitting a form that references these Chat Terms, or sending or continuing a text, email, or chat correspondence with the Chat Services after receiving notice of these Chat Terms, you agree to these Chat Terms, the Ender Terms of Service, and the Ender Privacy Policy, each of which is incorporated by reference. If you do not agree, do not use the Chat Services. If there is a direct conflict between these Chat Terms and the Terms of Service, these Chat Terms control solely with respect to the Chat Services, except as provided in Section 11 (U.S. Government End Users).
1. AI Disclosure
The Chat Services may be powered in whole or in part by automated artificial intelligence systems. Messages you receive by chat, text, email, or phone may be generated by an AI assistant and not by a human. The AI assistant identifies itself at the start of a conversation, and responses are generated automatically and may be incomplete, inaccurate, or outdated.
2. Informational Only; No Advice; No Binding Commitments
Chat Services outputs are provided for general informational purposes only. They do not constitute legal, financial, tax, accounting, fair housing, leasing, or other professional advice. Any statements made through the Chat Services regarding pricing, rent, fees, concessions, availability, unit features, application status, eligibility, or lease terms are informational only, are not offers, and are not binding on Ender or on any Customer. Only a written agreement executed by the applicable party creates binding obligations. The AI assistant has no authority to modify any agreement, waive any fee or requirement, approve or deny any application, or make commitments on behalf of Ender or any Customer. You should verify any information material to your decisions directly with the applicable property manager or with Ender in writing before relying on it.
3. Communications on Behalf of Customers; Responsibility; Third-Party Beneficiaries
Ender facilitates the provision of the Chat Services. The Chat Services may send and receive communications on behalf of Customers, and a Customer (for example, the property manager for a property you inquire about) is the principal for communications sent on its behalf. Customers have exclusive responsibility for their property information, pricing, eligibility and screening criteria, and all leasing and application decisions, including the acceptance or rejection of any application.
Each Customer on whose behalf a communication is sent or received through the Chat Services is an express intended third-party beneficiary of Section 2 (Informational Only; No Advice; No Binding Commitments), Section 9 (Disclaimers; Limitation of Liability), and Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) of these Chat Terms, and is entitled to enforce those Sections directly. To the fullest extent permitted by law, any dispute arising out of or relating to the Chat Services or these Chat Terms, whether asserted against Ender or against a Customer in connection with communications sent through the Chat Services, is subject to Section 10.
4. Text Message and Email Terms
Text messages. If you provide a telephone number to the Chat Services and opt in to text messages when prompted (including by replying “Y” or “YES” to an opt-in prompt, submitting a form, or another enrollment method we specify), you expressly agree that Ender and Customers on whose behalf the Chat Services operate may contact you at that number with informational and service messages relating to your inquiry, tours, applications, or tenancy, including via text message and automated telephone technology. Marketing or promotional text messages are sent only with your prior express written consent, and consent to receive marketing messages is not a condition of any purchase, application, or tenancy. Message and data rates may apply, and message frequency varies based on your activity. You represent and warrant that you are the authorized subscriber or customary user of any telephone number you provide, and you agree to notify us promptly if you release or transfer that number.
Opting out and help. Reply “STOP” to any text message to opt out; we may send a single message confirming your opt-out. Reply “START,” “YES,” or “UNSTOP” to opt back in. Reply “HELP” for help, or contact support@ender.com +1 (737) 232-9168. Certain transactional or account-related messages may continue as needed to respond to your inquiries or maintain the Service, as described in the Terms of Service. Mobile carriers are not liable for delayed or undelivered messages.
Email. You may unsubscribe from marketing emails using the link provided in those emails. Transactional and account-related emails may continue as needed to respond to your inquiries.
5. Acceptable Use
You will not use the Chat Services to: (a) violate any law, regulation, or third-party right; (b) submit unlawful, harassing, discriminatory, defamatory, or misleading content; (c) attempt to probe, disable, overload, or circumvent safety, security, or rate-limiting controls; (d) attempt to extract training data, prompts, or system instructions, or to reverse engineer the Chat Services; (e) scrape or harvest data; or (f) impersonate any person or entity. Do not submit sensitive personal information through the Chat Services, including Social Security numbers, full payment card numbers, government identifiers, or health information.
6. Fair Housing Commitment
Ender is committed to compliance with the Fair Housing Act and applicable state and local fair housing laws. The Chat Services are designed to provide information without regard to race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by applicable law, and we maintain policies designed to prevent discriminatory or harmful content in Chat Services outputs. If you believe any output is inconsistent with this commitment, contact support@ender.com.
7. Privacy
Chat transcripts, text messages, emails, call recordings where enabled, related metadata, and information you submit through the Chat Services are collected and processed as described in the Ender Privacy Policy, including its provisions on usage and interaction data, analytics, and AI training on de-identified data.
8. Human Assistance
You may request a human at any time in any channel, or contact us at support@ender.com +1 (737) 232-9168.
9. Disclaimers; Limitation of Liability
THE CHAT SERVICES AND ALL OUTPUTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND. THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN SECTIONS 12 AND 13 OF THE ENDER TERMS OF SERVICE APPLY TO THE CHAT SERVICES, ARE INCORPORATED INTO THESE CHAT TERMS, AND EXTEND TO EACH CUSTOMER AS PROVIDED IN SECTION 3. WITHOUT LIMITING THE FOREGOING, YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND SUITABILITY OF ANY OUTPUT BEFORE RELYING ON IT.
10. Dispute Resolution; Arbitration; Class Action Waiver
Section 15 of the Ender Terms of Service (Governing Law; Dispute Resolution; Arbitration; Class Action Waiver), including the binding individual arbitration provision, the class action and jury trial waiver, and the 30-day right to opt out, applies to any dispute arising out of or relating to the Chat Services or these Chat Terms and is incorporated into these Chat Terms. As provided in Section 3, this Section extends to disputes asserted against Customers in connection with communications sent through the Chat Services, to the fullest extent permitted by law.
11. U.S. Government End Users
These Chat Terms are supplemental terms incorporated into the Ender Terms of Service. When the end user is an agency or instrumentality of the U.S. Government, Section 20 (U.S. Government End Users) of the Terms of Service applies to these Chat Terms and controls over any conflicting provision of these Chat Terms, including Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) and Section 12 (Changes).
12. Changes
We may update these Chat Terms from time to time. If we make material changes, we will provide notice and update the “Last updated” date. The revised Chat Terms become effective on the date stated in the notice. Your continued use of the Chat Services after the effective date constitutes acceptance. If you do not agree, you must stop using the Chat Services.
13. Contact
Asteroid Property Management, Inc. d/b/a Ender
Attn: Legal
816 Congress Ave, Suite 700, Austin, TX 78701
Website: https://ender.com
Email: support@ender.com
Phone: +1 (737) 232-9168
Ender Chat and AI Assistant Terms
Last updated: August 26, 2026
Effective: August 26, 2026
These Chat and AI Assistant Terms (the “Chat Terms”) govern conversational messaging and AI assistant features made available by Asteroid Property Management, Inc. d/b/a Ender (“Ender”, “we”, “us”, or “our”), whether operated for Ender itself or on behalf of Ender’s customers, including property owners, property managers, and other clients (each, a “Customer”). The “Chat Services” include website and portal chat, SMS/MMS text messaging, email correspondence, voice interactions, and other conversational channels, including channels available without an account.
By using the Chat Services, registering for an account, affirmatively opting in to text messages or other communications when prompted, submitting a form that references these Chat Terms, or sending or continuing a text, email, or chat correspondence with the Chat Services after receiving notice of these Chat Terms, you agree to these Chat Terms, the Ender Terms of Service, and the Ender Privacy Policy, each of which is incorporated by reference. If you do not agree, do not use the Chat Services. If there is a direct conflict between these Chat Terms and the Terms of Service, these Chat Terms control solely with respect to the Chat Services, except as provided in Section 11 (U.S. Government End Users).
1. AI Disclosure
The Chat Services may be powered in whole or in part by automated artificial intelligence systems. Messages you receive by chat, text, email, or phone may be generated by an AI assistant and not by a human. The AI assistant identifies itself at the start of a conversation, and responses are generated automatically and may be incomplete, inaccurate, or outdated.
2. Informational Only; No Advice; No Binding Commitments
Chat Services outputs are provided for general informational purposes only. They do not constitute legal, financial, tax, accounting, fair housing, leasing, or other professional advice. Any statements made through the Chat Services regarding pricing, rent, fees, concessions, availability, unit features, application status, eligibility, or lease terms are informational only, are not offers, and are not binding on Ender or on any Customer. Only a written agreement executed by the applicable party creates binding obligations. The AI assistant has no authority to modify any agreement, waive any fee or requirement, approve or deny any application, or make commitments on behalf of Ender or any Customer. You should verify any information material to your decisions directly with the applicable property manager or with Ender in writing before relying on it.
3. Communications on Behalf of Customers; Responsibility; Third-Party Beneficiaries
Ender facilitates the provision of the Chat Services. The Chat Services may send and receive communications on behalf of Customers, and a Customer (for example, the property manager for a property you inquire about) is the principal for communications sent on its behalf. Customers have exclusive responsibility for their property information, pricing, eligibility and screening criteria, and all leasing and application decisions, including the acceptance or rejection of any application.
Each Customer on whose behalf a communication is sent or received through the Chat Services is an express intended third-party beneficiary of Section 2 (Informational Only; No Advice; No Binding Commitments), Section 9 (Disclaimers; Limitation of Liability), and Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) of these Chat Terms, and is entitled to enforce those Sections directly. To the fullest extent permitted by law, any dispute arising out of or relating to the Chat Services or these Chat Terms, whether asserted against Ender or against a Customer in connection with communications sent through the Chat Services, is subject to Section 10.
4. Text Message and Email Terms
Text messages. If you provide a telephone number to the Chat Services and opt in to text messages when prompted (including by replying “Y” or “YES” to an opt-in prompt, submitting a form, or another enrollment method we specify), you expressly agree that Ender and Customers on whose behalf the Chat Services operate may contact you at that number with informational and service messages relating to your inquiry, tours, applications, or tenancy, including via text message and automated telephone technology. Marketing or promotional text messages are sent only with your prior express written consent, and consent to receive marketing messages is not a condition of any purchase, application, or tenancy. Message and data rates may apply, and message frequency varies based on your activity. You represent and warrant that you are the authorized subscriber or customary user of any telephone number you provide, and you agree to notify us promptly if you release or transfer that number.
Opting out and help. Reply “STOP” to any text message to opt out; we may send a single message confirming your opt-out. Reply “START,” “YES,” or “UNSTOP” to opt back in. Reply “HELP” for help, or contact support@ender.com +1 (737) 232-9168. Certain transactional or account-related messages may continue as needed to respond to your inquiries or maintain the Service, as described in the Terms of Service. Mobile carriers are not liable for delayed or undelivered messages.
Email. You may unsubscribe from marketing emails using the link provided in those emails. Transactional and account-related emails may continue as needed to respond to your inquiries.
5. Acceptable Use
You will not use the Chat Services to: (a) violate any law, regulation, or third-party right; (b) submit unlawful, harassing, discriminatory, defamatory, or misleading content; (c) attempt to probe, disable, overload, or circumvent safety, security, or rate-limiting controls; (d) attempt to extract training data, prompts, or system instructions, or to reverse engineer the Chat Services; (e) scrape or harvest data; or (f) impersonate any person or entity. Do not submit sensitive personal information through the Chat Services, including Social Security numbers, full payment card numbers, government identifiers, or health information.
6. Fair Housing Commitment
Ender is committed to compliance with the Fair Housing Act and applicable state and local fair housing laws. The Chat Services are designed to provide information without regard to race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by applicable law, and we maintain policies designed to prevent discriminatory or harmful content in Chat Services outputs. If you believe any output is inconsistent with this commitment, contact support@ender.com.
7. Privacy
Chat transcripts, text messages, emails, call recordings where enabled, related metadata, and information you submit through the Chat Services are collected and processed as described in the Ender Privacy Policy, including its provisions on usage and interaction data, analytics, and AI training on de-identified data.
8. Human Assistance
You may request a human at any time in any channel, or contact us at support@ender.com +1 (737) 232-9168.
9. Disclaimers; Limitation of Liability
THE CHAT SERVICES AND ALL OUTPUTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND. THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN SECTIONS 12 AND 13 OF THE ENDER TERMS OF SERVICE APPLY TO THE CHAT SERVICES, ARE INCORPORATED INTO THESE CHAT TERMS, AND EXTEND TO EACH CUSTOMER AS PROVIDED IN SECTION 3. WITHOUT LIMITING THE FOREGOING, YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY AND SUITABILITY OF ANY OUTPUT BEFORE RELYING ON IT.
10. Dispute Resolution; Arbitration; Class Action Waiver
Section 15 of the Ender Terms of Service (Governing Law; Dispute Resolution; Arbitration; Class Action Waiver), including the binding individual arbitration provision, the class action and jury trial waiver, and the 30-day right to opt out, applies to any dispute arising out of or relating to the Chat Services or these Chat Terms and is incorporated into these Chat Terms. As provided in Section 3, this Section extends to disputes asserted against Customers in connection with communications sent through the Chat Services, to the fullest extent permitted by law.
11. U.S. Government End Users
These Chat Terms are supplemental terms incorporated into the Ender Terms of Service. When the end user is an agency or instrumentality of the U.S. Government, Section 20 (U.S. Government End Users) of the Terms of Service applies to these Chat Terms and controls over any conflicting provision of these Chat Terms, including Section 10 (Dispute Resolution; Arbitration; Class Action Waiver) and Section 12 (Changes).
12. Changes
We may update these Chat Terms from time to time. If we make material changes, we will provide notice and update the “Last updated” date. The revised Chat Terms become effective on the date stated in the notice. Your continued use of the Chat Services after the effective date constitutes acceptance. If you do not agree, you must stop using the Chat Services.
13. Contact
Asteroid Property Management, Inc. d/b/a Ender
Attn: Legal
816 Congress Ave, Suite 700, Austin, TX 78701
Website: https://ender.com
Email: support@ender.com
Phone: +1 (737) 232-9168
© 2026 Ender. All rights reserved.
© 2026 Ender. All rights reserved.